Terms and Conditions

Object

The Terms and Conditions stipulated bellow apply to each and every transaction between:

INDUSTRIES TEXTILES COTONNIERES I.T.C
Single Member Simplified Joint Stock Company with a 6 000 000 € capital
Registered at the Register of Commerce and Companies of Dunkerque, France, under the number 315 292 268.

660, rue de l'Épinette
59850 NIEPPE
FRANCE

Hereinafter referred to as "I.T.C."

And

Any natural person visiting and/or making a purchase on the website www.ninariccimaison.com

Hereinafter referred to as "User"

These Terms and Conditions aim to define the terms of distance sales between Nina Ricci Maison and the User, from ordering services, through the payment and delivery. They cover all the steps necessary for placing the order and keep track of the order between the contracting parties.

The ordering from the User implies the full acceptance of the present sales Terms and Conditions. Present Terms and Conditions can be amended at any time by I.T.C. therefore the User will be subject to the policies and Terms and Conditions in force at the moment when he placed an Order on the website www.ninaticcimaison.com.

By placing an order through the Website, the User warrants that he is at least 18 year-old and legally capable of entering into binding contracts.

Products

The products offered for sale by the Website Nina Ricci Maison are those mentioned on the Website at the date at which the User consults such Website, within the limits of the available stock. The products that are proposed for sale have been described and presented with the utmost care. However, if ever there have been errors or omissions on the website, Nina Ricci Maison could not be held for responsible. Photographs and texts illustrating the products on offer are not contractually binding.

Prices

Prices are presented in euros (€), French VAT at the date of the order is included but delivery costs and eventual customs duties remain the responsibility of the User unless otherwise stated or conditions. If the rate of VAT were to be changed, those changes could be passed on to the price of items without that internet user be informed in advance.

I.T.C. reserves the right to change the prices on the Website www.ninariccimaison.com at any time but the products will be charged on the basis of the rates in force when the Order was placed, subject to availability of the products.

Regarding Orders passed by Users asking for a delivery out of Europe, prices are presented in euros (€), French VAT at the date of the order, delivery costs and eventual customs duties are NOT included. The VAT corresponding to the country of delivery as well as delivery costs and customs duties are to be added and remain the responsibility of the User.

Order

Any order implies the express and irrevocable acceptance of the prices, descriptions, and Terms and Conditions stipulated on the Website at the moment when the Order is placed.

The customer declares to have acknowledged and accepted the present general terms of sale before placing his order. By validating his order, the User accepts unreservedly these General Conditions of sale.

I.T.C. has created approval and acceptance screens to enable the User to have second thoughts about his Order prior to final confirmation. The order will not be irreversibly entered until final validation of the order payment screen (by credit card, bank transfer or French check). The order is considered to be binding from the final acceptance click. An email is sent to the internet customer once the order has been entered. This email confirms that Nina Ricci Maison has taken the customer’s order into account and that the merchandise is available.

Payment

The payment can be made online by credit card, bank transfer, check or even using the PayPal platform. We will add the invoice to the package when shipping the Order and the User will also be able to find it in the "My orders" section of his Nina Ricci Maison User Account.

If the "Gift" option was selected at the moment when the Order was placed, the invoice will be directly mailed to the billing address and will also be available from the "My orders" section of the User’s Nina Ricci Maison User Account.

  • Information regarding payments via credit cards :

Payment can be carried out by Visa and MasterCard cards. The User’s card will only be charged for the items that were actually shipped.

  • Information regarding payments via checks :

Only French check, issued by banks domiciled in France can be accepted as a payment for an Order placed on the Website Nina Ricci Maison.
For your order to be confirmed and shipped, you need to mail a check payable to "Nina Ricci Maison" within the 10 working days following the placement of your order to the following address :
Nina Ricci Maison SAS
Online Sales Department
660, rue de l'Épinette
59850 NIEPPE
FRANCE
The order will be shipped as soon as we receive the payment.

  • Information about payments via bank transfer :

After placing an Order, the User will receive a confirmation e-mail containing all the necessary information that will allow him to proceed easily with the bank transfer.
The order will be shipped as soon as we receive the payment.

Order analysis and bank card fraud :

All order-related data are subject to automated data processing. Every online payment by credit card is done on the CIC group’s secure payment platform.

After confirming the order, the payment request is routed in real-time to the CIC group’s secure payment platform. It sends a request for authorization to the credit card network before the payment manager issues an electronic certificate.

I.T.C. reserves the right to verify the personal data supplied by the User and to take the measures deemed necessary (request for additional information or documents or cancellation of the order) in order to make sure that the person whose bank account is debited is the same one who placed the order and to avoid fraudulent use of credit card numbers.

All delivery to a non-personal destination such as a postbox, cyber-café or a store will be automatically denied if our services cannot prove the destination as valid.

According to the French Data Protection Act of January 6th, 1978, any User has at any time, a right of access, rectification and opposition to all of his personal data by writing a letter, with a proof of his identity, to the following address :

Fia-Net
Service Informatique et Libertés
22 rue Drouot
75009 PARIS
FRANCE

Secure payment information :

In order to ensure the security of your payments, www.ninariccimaison.com uses the CIC group’s secure payment platform. This service incorporates the standard SSL security. The confidential data (16-digit card number, expiration date and cryptogram) are directly transmitted to the SIPS server without passing through the Nina Ricci Maison physical server.

After confirming the order, the payment request is routed in real-time to the CIC group’s secure payment platform. It sends a request for authorization to the credit card network before the payment manager issues an electronic certificate.

Delivery costs, time and conditions :

Orders are shipped within 2 working days (unless otherwise specified like in the case of products that would be indicated as “available within 10 days” or “unavailable”) and then delivered within 1 to 2 working days via the Colissimo Express Service (For more information, please refer to La Poste Terms and Conditions) Except in cases of major forces, delivery time will be indicated within the limit of stocks available. I.T.C. shall always exercise its best efforts to deliver within the times quoted but does not guarantee delivery time and shall not be held for responsible for any delay occurring in the delivery.

I.T.C. reserves to right of selecting the carrier so we can guarantee the quality of our delivery services.

The products are delivered to the address specified by the User when he places the Order. The User is required to verify the condition of the packaging and merchandises and report any damage to the carrier via the delivery documents at the time of delivery.

If the User choose to pay by French bank check, the Order will not be processed with until after the payment was received.

Orders to Metropolitan France are shipped through La Poste’s Colissimo Express Service with a tracking number and require a signature upon receipt. Orders to the DOM/TOM (OM1 and OM2 zones) will be carried out by La Poste’s Colissimo Express Service with a tracking number. Orders to European countries will be carried By the EXAPAQ delivery service with a tracking number and require a signature upon receipt. Orders to other countries will be carried out by UPS delivery service with a tracking number and require a signature upon receipt.

Delivery costs to Mainland France are free for new clients and orders above 100€. Delivery costs to Switzerland and Belgium are free for orders above 150€ (taxes and duties not included). Delivery costs to Europe (including delivery to Great Britain, Iceland and Norway) are free for orders above 250€ (taxes and duties not included). Delivery costs outside of Europe (Except for deliveries to Canada and Russia) are free for orders above 500€ (taxes and duties not included). Delivery costs to Canada or Russia are free for orders above 1500€ (taxes and duties not included).

User is responsible for all duties, taxes and customs fees induced by a delivery outside of Mainland France.

In the case of an order paid by French check or bank transfer, the date of delivery can only be given for information purpose as the date of shipment will depends on the date of reception of the payment.

Products details and use and safety advice :

Any information, 

The information, usage tips, and practical advice given on the website or in the e-mails about the products manufactured and distributed by VDS are indicative.

Exchanges and Returns Policy :

If the User is not completely satisfied with the products sent by Nina Ricci Maison, he has 15 working days to return an item and obtain a refund or 60 working days to ask for an exchange after receipt of your order.

In case of defective or incorrect orders, the User can add the invoice for the return shipping costs to the package and those will be refunded by Nina Ricci Maison.

Beyond this period, the delivered products will be deemed as complying with the Order and accepted by the User and Nina Ricci Maison reserves the right to refuse to exchange them, issue a credit note or refund.

The products must be returned unused, in their original packaging and accompanied by a copy of the delivery order and a note explaining the motive of the return to the following address :

Nina Ricci Maison SAS
Online Sales Department
660, rue de l'Épinette
59850 NIEPPE
FRANCE

In the case of a cancelation from I.T.C as a result of a disruption of the supply, the User will be refund and receive a special offer code as a compensation for the inconvenience. The delivery costs will also be refunded if there were any.

Refund will be carried out within 20 working days from the reception of the returned items.

Made-to-measure or customized items shall not be exchanged nor refunded as they result from a very specific request from the user. Exceptions can be made if obvious issue with the quality of the product are proven.

User Personal Data Policy :

Supplying personally identifiable data is mandatory in the framework of distance selling, since such information is necessary for processing and delivering orders, as well as for drawing up the relevant invoices. Failure to supply the required information shall lead to the order being automatically rejected.

Such information is kept strictly confidential and secure by I.T.C.

Pursuant to the French Information Technology and Civil Liberties Law  (Loi Informatique et Libertés) dated 6 January 1978, the processing of personally identifiable information gathered by the Website is subject to formal declaration registered with the National commission for information technology and civil liberties [CNIL]. The User has the right of access, modification, correction or removal of his personal data.

In order to exercise his right, the User must address a written request to Nina Ricci Maison :

  • By e-mail :

service-client@ninariccimaison.com

Or

  • By post :

Nina Ricci Maison SAS
Online Sales Department
660, rue de l'Épinette
59850 NIEPPE
FRANCE

Intellectual Property Rights :

All materials posted on the Website Nina Ricci Maison, including all content that may be accessed through the Service ( text, pictures, sounds, data, as well as any related software), are protected by copyright or subject to other intellectual property laws and, as such, are the exclusive property of I.T.C.

If a User wishes to place a direct link to the Homepage of the Website Nina Ricci Maison on his personal website, and for a non-commercial use only, he will have to request an authorization from I.T.C. beforehand.

However, any hypertext link to the website Nina Ricci Maison and using a technique such as framing or inline linking is strictly prohibited.

In any case, any link, even tacitly authorized, shall be removed if a request is formulated by I.T.C.

Liability :

Whilst we attempt to provide high quality information and to ensure that this information is accurate, I.T.C. could not be held for responsible for any loss, damage or inconvenience which may be caused by any error or omission on the Website Nina Ricci Maison.

Under no circumstances may I.T.C be held responsible for any direct or consequential loss arising from the use by the User of the Website or any other website which it is linking to.

Validity :

In the event of one of the clauses of the present contract being null and void, either due to a change in legislation, or a change in the rules or by decision of justice, this would have no effect whatsoever on the validity of the present general sales Terms and Conditions.

Duration :

The present Terms and Conditions shall apply for the duration of the time I.T.C.’s services are offered online.

Governing law and disputes :

French Law shall govern the present General Terms, in all aspects. The competent court in the event of a dispute shall be that of the effective destination of the Order.

In the event that a dispute should arise from this contractual relationship, the parties agree to seek an amicable solution before initiating any legal action.