Order tracking

You can easily keep a track of where your order ise by visiting the "My orders" section in your Nina Ricci Maison personal account.

When shipped, your order will be allocated a tracking number : this number will be sent to you by e-mail and you will also be able to find it via your Nina Ricci Maison personal account. This way, you will always know where your products are.

Your order's status can be :

  • Pending : Your order has been taken into account and will be processed within de time indicated on the website when the order was placed.
  • Being processed : Your order is being prepared and will be shipped to you today.
  • Shipped : Your order has been transmitted to our carrier, you will receive it shortly.
  • Canceled : Your order has been canceled, the refund will be on your account within 3 working days.

You can access your order history via the main page of your personal account by clicking on "My account" and, then, "My order history".