Exchanges and returns
If you are not completely satisfied with your products, you have 15 working days to return an item and obtain a refund or 60 working days to ask for an exchange after receipt of your order.
In case of defective or incorrect orders, add the invoice for the return shipping costs to your packages and those will be refunded by Nina Ricci Maison.
In order to return your products, you simply have to send them to the following address :
Nina Ricci Maison (Groupe ITC)
Service Ventes Internet
660 rue de l'Épinette
Remember to add a note to your package in order to explain what was wrong with your order and we will keep you informed as soon as we receive your products.